Understanding the Impact of Long-Term Memory on Self-Disclosure with Large Language Model-Driven Chatbots for Public Health Intervention
Eunkyung Jo, Yuin Jeong et al.
· 2024
CareCall combines a memory management layer, LLM summarizer, and memory-augmented input over HyperCLOVA to store and reuse summaries of users’ Health, Meals, Sleep, Visited Places, and Pets across weekly calls. In deployment to 147 socially isolated adults, CareCall with long-term memory yielded higher Health-detail and Clinical-detail disclosure counts per call than CareCall without memory, and longer average call durations (87.89s vs 75.48s).