MEMTRACK: Evaluating Long-Term Memory and State Tracking in Multi-Platform Dynamic Agent Environments

AuthorsDarshan Deshpande, Varun Gangal, Hersh Mehta et al.

2025

TL;DR

MEMTRACK uses a containerized multi platform agent environment with event timelines and sequential questions to show GPT 5 only reaches 60% Correctness on long horizon memory tasks.

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THE PROBLEM

LLM agents fail on multi platform long term memory with only 60 percent Correctness

MEMTRACK reports that the best performing GPT 5 configuration reaches only a 60% Correctness score on its long horizon memory tasks.

This means modern LLM agents struggle to track cross platform event timelines, leading to wrong SWE decisions and repeated, inefficient tool use.

HOW IT WORKS

MEMTRACK sandboxed multi platform memory evaluation

MEMTRACK builds a Containerized Environment with Docker Network, Linear, Slack, Git, and a Live Notification server plus an Async Process Monitor.

You can think of MEMTRACK like a realistic enterprise lab, where Slack, tickets, and Git history act as long term memory spread across different rooms.

This design lets MEMTRACK stress test memory acquisition, selection, and conflict resolution in ways a plain context window or single thread conversation cannot.

DIAGRAM

Agent interaction and memory use across Slack Linear and Git

This diagram shows how an evaluated agent in MEMTRACK interacts with multi platform tools and memory backends over time to answer sequential SWE questions.

DIAGRAM

MEMTRACK data generation and evaluation pipeline

This diagram shows how MEMTRACK generates timelines, injects events into the containerized environment, monitors agent trajectories, and computes Correctness, Efficiency, and Redundancy.

PROCESS

How MEMTRACK Handles a benchmark instance lifecycle

  1. 01

    Task Generation

    MEMTRACK uses Task Generation to create SWE workflows by combining closed Git issues, simulated Slack conversations, and Linear tickets into a coherent event history.

  2. 02

    Inject Events into Environment

    An Event Parser and Timeline Generator load events onto Slack, Linear, Git, and the Containerized Environment, ensuring agents only see events via tools not as a raw timeline.

  3. 03

    Agent Execution Monitoring

    During runs, Execution Monitoring and an Async Process Monitor track tool calls, memory usage, and planning while MEMTRACK injects sequential questions without revealing their total count.

  4. 04

    Performance Evaluation

    Finally, Performance Evaluation computes Correctness, Efficiency, and Redundancy using brief phrase outputs and an LLM as judge, producing an Evaluation Report for each instance.

KEY CONTRIBUTIONS

Key Contributions

  • 01

    MEMTRACK multi platform agent environment

    MEMTRACK introduces a Containerized Environment with Slack, Linear, Git, and a Docker Network plus Live Notification servers to simulate realistic enterprise SWE workflows across 47 instances.

  • 02

    Scalable event history creation

    MEMTRACK combines a Bottom Up Approach, Top Down Approach, and a hybrid protocol using agents and CLAUDE 4 SONNET to synthesize ecologically valid, noisy, and conflicting event timelines.

  • 03

    New memory evaluation metrics

    MEMTRACK defines Correctness, Efficiency, and Redundancy to capture how well agents use memory tools beyond simple QA accuracy, revealing GPT 5 only reaches 60% Correctness.

RESULTS

By the Numbers

Correctness

60% score

best GPT 5 configuration on MEMTRACK

Per Instance Event Count

39.9 mean

up to 115 events per timeline

Event Tokens

4.01K mean

up to 11.1K tokens per timeline

Platform Entropy

0.668 mean

up to 0.989 indicating highly cross platform timelines

MEMTRACK is a 47 instance benchmark of multi platform SWE workflows with long event histories, large token counts, and high platform entropy. The 60% Correctness result shows MEMTRACK exposes substantial weaknesses in long term memory and cross platform reasoning for GPT 5 and similar agents.

BENCHMARK

By the Numbers

MEMTRACK is a 47 instance benchmark of multi platform SWE workflows with long event histories, large token counts, and high platform entropy. The 60% Correctness result shows MEMTRACK exposes substantial weaknesses in long term memory and cross platform reasoning for GPT 5 and similar agents.

BENCHMARK

MEMTRACK timeline scale and diversity statistics

Distribution of MEMTRACK instance level metrics such as mean event count, mean event tokens, and mean platform entropy.

KEY INSIGHT

The Counterintuitive Finding

Even with dedicated memory backends like Zep and Mem0, MEMTRACK shows GPT 5 only achieves a 60% Correctness score on its tasks.

This is surprising because many assume powerful long context LLMs plus memory tools should nearly solve enterprise SWE workflows, but MEMTRACK reveals persistent reasoning and retention failures.

WHY IT MATTERS

What this unlocks for the field

MEMTRACK unlocks a way to stress test long term memory, conflict resolution, and cross platform reasoning in realistic multi tool agent environments.

Builders can now benchmark memory augmented agents on ecologically valid SWE workflows, guiding design of better memory acquisition, selection, and forgetting mechanisms instead of relying on toy conversational tests.

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